“It’s a bit like having your house tested for its structure after it’s built”: Graham Downie on the MyWay+ roll out

Retired journalist and public transport user Graham Downie was one of the first user testers of the MyWay+ system when it was first implemented. In this interview, The Owl’s Phoebe Allan and Theresa Joseph speak to Downie about what he found during the testing phase of MyWay+.